Privacy

Your privacy is of great importance to Visit Lelystad. We therefore comply with the Privacy Act. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain everything we do at the website www.visitlelystad.nl/en with information we learn about you. If you have any questions, or want to know exactly what we track about you, please contact Visit Lelystad.

Disclosure to third parties
We work with certain companies, which may receive your personal data as mentioned above from us. We share data with the following parties, who will use the data for their own marketing purposes: Visit Lelystad

Statistics and profiling
We keep statistics on the use of our website. We use these statistics to improve our website, for example, to ensure that only relevant information is displayed. We may combine your personal data to learn more about you. Naturally, we will respect your privacy at all times. If you do not wish us to do this, you can always let us know.

Advertising
We would like to send you advertising about special offers and new products or services. We do this via social media. You can opt out of receiving this advertising at any time. You can block us or use the unsubscribe option.

Disclosure to other organisations or institutions
With the exception of the partners mentioned above, we will under no circumstances disclose your personal data to other companies or organisations, unless we are legally obliged to do so (for example, if the police request it in connection with a suspected offence).

Cookies
Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. They also allow us to recognise that you are visiting us again. When you visit our website for the first time, we display a notification explaining how cookies work. We will ask for your consent to the use of these cookies. You can disable cookies via your browser, but some features of our website may then no longer work properly. We have agreements in place with other companies that set cookies regarding the use of these cookies. However, we do not have full control over what they do with the cookies themselves. You should therefore also read their privacy policies.

Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a data processing agreement with Google. This agreement sets out strict terms regarding what data they are permitted to collect. We have not authorised Google to use the Analytics data obtained for other Google services. We do not allow Google to anonymise IP addresses.

Security
The security of personal data is of the utmost importance to us. We ensure that your data is properly secured with us. We continually update our security measures and remain vigilant about potential risks.

Changes to this privacy statement
Whenever our website changes, we must, of course, also update the privacy statement. So please always check the date above and check regularly for new versions. We will do our best to announce changes separately as well.Accessing, amending and deleting your data
If you have any questions or would like to know what personal data we hold about you, you can always contact us. See the contact details below. You have the following rights:

  • get an explanation of what personal data we have and what we do with it
  • access to the exact personal data we hold
  • having errors corrected
  • having outdated personal data removed
  • withdrawal of consent
  • object to a particular usePlease ensure that you always clearly indicate who you are so that we can be sure that we do not modify or delete data belonging to the wrong person.

Submitting a complaint
If you feel that we are not assisting you properly, you have the right to lodge a complaint with the supervisory authority. This is known as the Dutch Data Protection Authority.

Contact details

Visit Lelystad (Lelystad Council)
Stadhuisplein 2
8232ZX Lelystad
visit@lelystad.nl